Privacy Policy

Last updated: 17 August 2026.

Data controller

Softgategrid is the data controller for personal data processed in connection with softgategrid.digital and related consulting communications. Contact: info@softgategrid.digital, 07017013893, 29 Guild Street, London, N16AA, United Kingdom.

Data we may process

This website does not use lead-generation forms. Personal data typically arises when you email or telephone Softgategrid, including your name, organisation, contact details, and the content of your message. Server logs may record IP address, user agent, and requested URLs for security and diagnostics.

Purposes and lawful bases

• Responding to professional enquiries — legitimate interests and, where applicable, steps prior to a contract
• Operating and securing the website — legitimate interests
• Remembering cookie preferences — consent for non-essential cookies; legitimate interests for essential storage of the preference itself
• Meeting legal obligations in the United Kingdom where required

Retention

Enquiry correspondence is retained for up to 24 months after the last meaningful contact unless a longer period is required for an active engagement, dispute, or legal duty. Server logs are typically rotated within 90 days. Cookie preference values remain until you clear local storage or change your choice.

Processors and sharing

Hosting, DNS, and email providers may process data as processors under Softgategrid instructions. Softgategrid does not sell personal data. Disclosure may occur where required by law or to protect rights and safety.

International transfers

If processors store data outside the United Kingdom, Softgategrid uses appropriate safeguards such as UK adequacy regulations or standard contractual clauses where required.

Your rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, or object to certain processing, and to data portability. You may lodge a complaint with the UK Information Commissioner’s Office. To exercise rights, email info@softgategrid.digital.

Children

The site is directed at professional audiences and is not intended for children under 16.

Cookies

See the Cookie Policy for cookie categories, durations, and controls.